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Management of semi- or unstructured file data is a complex activity and sometimes you need some assistance, guidance, knowledge, or inspiration to stay on the right track.


Getting Help

Customer Support Program

Northern doesn’t simply develop a piece of software; Northern delivers complete solutions to an organization’s data management challenges. To ensure value delivery, Northern offers maintenance & support, training and professional services.

Open a Support Case

When you need assistance with Northern’s software solution the best way to contact us is to open a support case. The more information you can provide the quicker and more accurately Northern’s team can help you resolve the issue.


NSS is designed to be intuitive and easy to use but it is an extensive solution catering to many different use cases. The knowledge base provides information about everything from pre-requisites through set-up, everyday use to troubleshooting.


Resource Library

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