Software Versions and Support Status
|NSS 8||8.27 (J)||–||–||Aug, 2009||3008.27.9121.4221||Withdrawn (2014-Mar-12)||–|
|8.x||–||–||Oct, 2007||–||Withdrawn (2014-Oct-10)||–|
|NSS 9||9.0||9.00||SR3||Oct, 2012||9.00.16807.1210||Withdrawn (2016-May-20)||–|
|SR4||Feb, 2013||9.00.17026.1302||Withdrawn (2016-May-20)||–|
|SR5||Feb, 2013||9.00.17026.1302||Withdrawn (2016-May-20)||–|
|SR6||Mar, 2013||9.00.17120.1303||Withdrawn (2016-May-20)||–|
|SR7||May, 2013||9.00.17220.1305||Withdrawn (2016-May-20)||–|
|SR8||Jun, 2013||9.00.17340.1306||Withdrawn (2016-May-20)||–|
|SR9||Oct, 2013||9.00.17625.1310||Withdrawn (2016-May-20)||–|
|9.9||9.90||SR1||2018-Oct-26||9.90.22449.1810||Generally Available||Release Notes|
|SR2||2018-Dec-7||9.90.22550.1812||Generally Available||Release Notes|
|SR3||2019-Jan-31||9.90.22653.1901||Generally Available||Release Notes|
|SR4||2019-Apr-12||9.90.22876.1904||Generally Available||Release Notes|
|SR5||2019-May-20||184.108.40.2069.1905||Generally Available||Release Notes|
|SR6||2019-July-23||9.90.23076.1907||Generally Available||Release Notes|
During a product beta program, Northern normally designates a specific technical contact to support and guide testing procedures. Beta code is provided on an “as-is” basis.
This is the most recent version of the software to be validated for production use. Customers seeking specific new functionalities and fixes included in this version should upgrade as required. Support Tickets opened in association with the use of this version may involve a request to upgrade to a future version when the unexpected behavior requires a code-level change in the software.
This is the recommended version of the software for all normal deployments. The processing of Support Tickets associated with the use of this version may involve a request to upgrade to a Generally Available version, but only after this has been identified as a possible resolution to the ticket.
This is a supported older version of the current software branch. Analysis of unexpected behavior can be carried out in this version, and usage advice can be provided, without prior request to upgrade. Any code-level changes that may be necessary to resolve an unexpected behavior in this version will be provided in a later release.
Northern’s support staff will make reasonable effort to trouble-shoot without upgrade but customers should be aware that the most efficient processing of any Support Ticket associated with the use of this version is likely to first include an upgrade step. If, in the processing of a Support Ticket, it is identified that a code-level change is needed then such changes will be implemented in a future version. If it is identified that an appropriate code-level change has already been implemented in a current General Deployment or Generally Available version, then the customer will be required to upgrade to this version. Exceptions can be made if an Extended Support agreement is in place – contact your Account Manager for further details.
The processing of Support Tickets associated with the use of this version will almost certainly first require that the software is upgraded to a Generally Available or General Deployment version. The exceptions would be a ticket associated with a request for information or a known behaviour with a known work-around.