Opening a Support Case

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COMPLETE THE FORM BELOW TO OPEN YOUR CASE

Please complete the form below in order to open a Support case. Be sure to provide as much detail as possible, in order to aid the resolution of your case.

If you’ve already opened a case with the support team, and you wish to provide additional information to that case, please await an initial response from the support team and then provide your additional information in the resulting email thread or phone call.

Note that support services are only available to customers with valid Maintenance and Support Agreements.

Operating System(s) of Affected NSS Server(s)
Windows Server 2019Windows Server 2016Windows Server 2012 R2Windows Server 2012Windows Server 2008 R2 or earlier

Key Resources of Affected NSS Server(s)Enter details for each NSS server affected.
   Server 2:    Server 3:    Server 4:    Server 5:

   Server 2:    Server 3:    Server 4:    Server 5:

Target Platform(s) Involved*
NetApp 7-ModeNetApp CDOTNetApp Cloud Volumes ONTAPAzure NetApp FilesAzure File StorageWindows ServerWindows ClusterWindows desktop, laptop, VDI, etc.Dell EMC IsilonDell EMC UnityDell EMC VNXHitachi Vantara HNASSharePoint On-premiseSharePoint OnlineO365/OneDrive for BusinessOther

Preferred Method of Contact
EmailPhone

Your TimezoneMeasured as the offset from Coordinated Universal Time (UTC). See a list of regions with UTC offset here if you are unsure.

 

Last updated: September 13, 2019
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